So, what's the deal with power bank sharing?
Think of it like a bike share, but for your phone's battery life. You grab a power bank, juice up your device, and drop the bank back when you're done at the same or different location. Super simple and no strings attached!
Just rock up to any Boxy Power station, flash your phone at the QR code, and voilà – the power bank pops out like magic. All it takes is the Boxy Power app and a couple of taps.
Can I get in on this action without the Boxy Power app?
Sure thing! First-timers can kick it old school with just a QR code scan, credit card and an email for us to shoot over the invoice. But trust us, the app’s where it’s at for a slick experience.
What kinda gizmos can I charge with these power banks?
If your device slurps power through a USB, you're golden. Phones, tablets, those wireless earbuds you keep losing, e-cigs, cameras, your grandma's e-reader – you name it. If it's got a micro USB, USB-C, or Lightning port, we've got you covered.
Can I juice up my laptop with these power banks?
Wish we could say yes, but nah. Laptops need a lot more power than what regular-size power banks can handle. They're great for your smaller gadgets, though!
What's the damage to my wallet for renting a power bank?
No wallet trouble here – just 1€ for 1 hour of charge time. First minute is on us, 'cause we're nice like that. Some spots might ask for 2€, but they're rare, like unicorns. All listed in the app.
How quickly can I get from 0 to hero on my phone battery?
Depends on your phone's appetite, but you're looking at a boost from 20% to 60-70% in about an hour.
Double the devices, double the fun – can I charge two at once?
Totally. Just know they’ll both charge at a more chill pace, sharing the power bank love.
Where do I find these Boxy Power stations?
Look around at cafes, bars, malls – any hotspot really. Or just let the app guide you to the nearest charge point.
How long can I hang onto this power bank?
Keep it as long as you need, but just remember the meter's running. Keep it over 96 hours, and we'll have to charge a bit more for the extended vacay.
What if I go AWOL with the power bank?
Not cool, but we get it, stuff happens. If the power bank doesn't make it home after 96 hours, we'll have to charge 39€ to cover the 'extended rental'.
I spaced out and didn't return the power bank. Is it mine now?
Yup, if you’ve been hit with the 39€, it's yours to keep. Silver lining – you’ve got a new gadget!
How do you even know I've got 39€ to cover my tab?
We ping your card for a 39€ hold when you rent. It's like a pinky promise that you'll bring it back. Return it, and we only charge for the time you partied together.
Can I rent a whole army of power banks for all my gadgets?
We love the enthusiasm, but let's play fair and keep it one per hero. Sharing is caring, and it keeps the power flowing for everyone.
You peeking at my card number?
Nah, that's your secret. We only see the last four digits. All the heavy lifting is done by the payment peeps and bank.
If you're in a pickle with scanning or returning, check your data first. Still no luck? Grab a staff member or hit us up directly. We'll sort it out.
What if the power bank is not working or broken?
No stress! Slide it back into the station, grab another, and let us know in the app. We're on it.
Who had their hands on this power bank before me?
No worries, we keep tabs on our power banks like Santa's naughty list. Each one has a unique serial number, so we know exactly which power banks have been naughty or nice. If you get a damaged power bank, let us know.
How do I say goodbye and return it?
Drop it off at any Boxy station, plug it in, and the app will high-five you for the return.
Do I need to return the power bank with a full belly?
Nope. You return them as is. We’ll handle the refuel.
My Boxy spot is packed. Now what?
Full house? No stress. Check the app for a vacancy sign at another Boxy spot nearby.
What’s the T&C like? Do I need a law degree?
No law degree needed. All the fine print is in the app or on our website. It's like the rule book for borrowing our treasures—give it a read, and you're all set.
If my phone’s dead as a doornail, how can I rent a power bank?
No power? No problem! Hit up our larger stations, which come with a side cable to bring your phone back to life just enough to get a power bank.
What if the power bank's playing dead?
Make sure it's turned on. If it's still playing possum, swap it for a lively one at the station. First minute is on us, so no stress!
What's with all the disco lights on the power bank?
It's not a party, it's a status update! Green means go (fully charged), blue is chill (charging), and red says stop (needs a charge).
How do I snag a receipt for my electrifying expense?
We'll email it over once you return the power bank. You can also peek at your rental history in the app if you're feeling nostalgic.
Your card, Apple Pay, Google Pay - the usual suspects. Easy like Sunday morning.
Should I hit subscribe on your emails, or will you be all up in my inbox?
Hit that subscribe button like it's a snooze on Monday morning. We're not about flooding your inbox, no time for that. Just the good stuff, like free charging time on your b-day and exclusive offers that'll make you feel like a VIP.
Slide into our support DMs through the app or shoot an email to info@boxypower.com. We're here to power you up, not leave you hanging!
Do you have FAQ for normal people?
Those are no good for you? Sure, download our App – Boxy Power - and you’ll find we can write a decent Q&A which might even be helpful. Happy charging!